39% of companies do not track their social media responses at all, and 55% ignore all customer feedback on Twitter and Facebook, largely because they have no process in place to respond. (Source:AllTwitter)



Stat: 39% of companies do not track their social media responses at all, and 55% ignore all customer feedback on Twitter and Facebook, largely because they have no process in place to respond. (Source:AllTwitter)

Stat Categories: Social Media Stats

Tags: social media social media,social marketing social media,social marketing,Facebook marketing social media,social marketing,Facebook marketing,small business marketing

Years: Unknown

Stat Source: Twitter

Publisher (site that mentioned this stat): The Social Skinny

Submitted By: Michael Raeford

Related Categories: None


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