68% of customers in the UK and 61% of customers in France believe that customer service departments should be responsible for social customer service



Stat: 68% of customers in the UK and 61% of customers in France believe that customer service departments should be responsible for social customer service

Stat Categories: Social Media Stats

Tags: social media social media,social marketing social media,social marketing,Facebook marketing social media,social marketing,Facebook marketing,small business marketing

Years: 2012

Stat Source: Eptica Study

Publisher (site that mentioned this stat): Parature

Submitted By: Michael Raeford

Related Categories: None


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