81% of loyalty member don?t know the program benefits or how/when they will receive rewards.



Stat: 81% of loyalty member don?t know the program benefits or how/when they will receive rewards.

Stat Categories: Loyalty Program / Rewards Stats

Tags: loyalty program loyalty program,rewards loyalty program,rewards,miles loyalty program,rewards,miles,points

Years:

Stat Source: ACI Worldwide Study, March 15, 2011

Publisher (site that mentioned this stat): NeoLane.com

Submitted By: Michael Raeford

Related Categories: None


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