Whether it was a reward they didn't want (27 percent) or a reward that was too small to take seriously (22 percent), more than 2 in 5 (44 percent) consumers have had a negative experience from a loyalty program.



Stat: Whether it was a reward they didn't want (27 percent) or a reward that was too small to take seriously (22 percent), more than 2 in 5 (44 percent) consumers have had a negative experience from a loyalty program.

Stat Categories: Loyalty Program / Rewards Stats

Tags: loyalty program loyalty program,rewards loyalty program,rewards,miles loyalty program,rewards,miles,points

Years:

Stat Source: ACI Worldwide Study

Publisher (site that mentioned this stat): Retail Solutions Online

Submitted By: Michael Raeford

Related Categories: None


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