A 5% reduction in lost customers can increase profits by up to 75%.



Stat: A 5% reduction in lost customers can increase profits by up to 75%.

Stat Categories: Loyalty Program / Rewards Stats

Tags: loyalty program loyalty program,rewards loyalty program,rewards,miles loyalty program,rewards,miles,points

Years:

Stat Source: Loyalty Magic

Publisher (site that mentioned this stat): LoyaltyLeaders.org

Submitted By: Michael Raeford

Related Categories: None


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Stat Data / Info Details
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90% of UK adults now use recession-busting shopping strategies when they do their weekl... See Full Stat Info
Reward program members are 70% more likely to be WOM champions (defined as those who ar... See Full Stat Info
The average household in the United States is signed up for 14 loyalty programs, rangin... See Full Stat Info
Only 36% of consumers received a reward or promotion that made them come back to the st... See Full Stat Info
Poor customer service (44%) is the aspect most likely to put people off increasing thei... See Full Stat Info
Membership of loyalty schemes is more popular in general among women than men (72% of w... See Full Stat Info
Even though 53% of retailers surveyed indicate that customers can join their loyalty pr... See Full Stat Info
55% of reward program members are self-described WOM champions. See Full Stat Info
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One-third of consumers find retail loyalty programs "more important" when battling toug... See Full Stat Info
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Seventy percent of persons from higher-income households ($125,000 +) are more loyal to... See Full Stat Info
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