Most companies can increase revenues by nearly 50% while retaining only 5% of their customer base.



Stat: Most companies can increase revenues by nearly 50% while retaining only 5% of their customer base.

Stat Categories: Loyalty Program / Rewards Stats

Tags: loyalty program loyalty program,rewards loyalty program,rewards,miles loyalty program,rewards,miles,points

Years:

Stat Source: Frederick Reichheid

Publisher (site that mentioned this stat): LoyaltyLeaders.org

Submitted By: Michael Raeford

Related Categories: None


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Stat Data / Info Details
Only 17% of U.S. respondents say that loyalty programs are ?very influential? in their ... See Full Stat Info
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Fifty-eight percent of retail loyalty program members bought from companies where they ... See Full Stat Info
73% of teen and young adult consumers (aged 13 to 21) shop at a fixed group of stores. ... See Full Stat Info
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Participation in loyalty programs - especially among younger adults - has risen 19% sin... See Full Stat Info
Participation in loyalty programs is up to 19% since 2007 (Colloquy) See Full Stat Info
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A typical company receives around 65% of its business from existing customers. See Full Stat Info
Of the roughly $48 billion in reward points and miles issued annually, at least one-thi... See Full Stat Info
Just under two-thirds of consumers (65 percent) say price is becoming more important th... See Full Stat Info
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90% of UK adults now use recession-busting shopping strategies when they do their weekl... See Full Stat Info
More than 46% of shoppers ages 18 to 25 said retail rewards were "more important" durin... See Full Stat Info
Three out of four Americans are members of at least one retail loyalty card program. See Full Stat Info
The retail industry, although it makes up 40% of all loyalty program memberships, issue... See Full Stat Info
792.8 million active memberships indicates that the rate of active membership is relati... See Full Stat Info
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Consumer expectations regarding brand value went up 20 percent this year versus last. See Full Stat Info
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