Satisfaction for those who recalled customer reviews on the retailers' site is 10% higher than those who said there were no reviews offered.



Stat: Satisfaction for those who recalled customer reviews on the retailers' site is 10% higher than those who said there were no reviews offered.

Stat Categories: Ecommerce Stats

Tags: recommendations recommendations,user reviews recommendations,user reviews,ratings recommendations,user reviews,ratings,product research

Years: 2008

Stat Source: 30 UK Online Retail Satisfaction Index, ForeSee Results, January 2008

Publisher (site that mentioned this stat): Bazaar Voice

Submitted By: Michael Raeford

Related Categories: None


Share on:

Related Stats / Figures


Stat Data / Info Details
Email study: PETCO realized a 5X increase in email click-through rates by including rel... See Full Stat Info
74% agree-including 14% who strongly agree-that they choose companies and brands based ... See Full Stat Info
79% of online UK retailers surveyed reported that the main benefit of consumer-generate... See Full Stat Info
US Online Shoppers (2007-2012): 133.1 million (2007), 138.5 million (2008), 143.7 mill... See Full Stat Info
Nearly one out of every four Internet users (24%) reported using online reviews prior t... See Full Stat Info
US Holiday Season Retail Sales Growth 1998-2008: 5.8% (1998), 8.1% (1999), 2.3% (2000... See Full Stat Info
Burpee measured a 43% higher click-through on RSS feeds with reviews than without. See Full Stat Info
Online Holiday E-commerce Sales in 2005 - 2006 (not counting travel revenues): 2005 ($... See Full Stat Info
Two thirds of UK social networkers (66%) are more likely to buy a product as a result o... See Full Stat Info
Seven in 10 (69%) consumers who read reviews share them with friends, family or colleag... See Full Stat Info
Total E-Commerce Sales, U.S. (Excluding Travel): 131 Bil. US$ See Full Stat Info
Consumers trust friends above experts when it comes to product recommendations (65% tru... See Full Stat Info
Satisfaction for those who recalled customer reviews on the retailers' site is 10% high... See Full Stat Info
More than eight in ten (82%) of those who read reviews said that their purchasing decis... See Full Stat Info
90% of UK shoppers surveyed said they wish they could communicate directly with busines... See Full Stat Info
A majority of Americans (53%) say they plan on shopping online because they don?t want ... See Full Stat Info
75% of people don't believe that companies tell the truth in advertisements. See Full Stat Info
11% greater likelihood to recommend the site to others. See Full Stat Info
71% of UK online shoppers seek out ratings and reviews. See Full Stat Info
Online shoppers who look at TripAdvisor reviews on the Hayes & Jarvis site book trips a... See Full Stat Info
Only 26% of the 137 top retailers surveyed offered customer ratings and reviews, but 96... See Full Stat Info
Top rated product email drive 46% higher revenue per email in A/B test. See Full Stat Info
Total Retail Sales - All Types, U.S. : 4,495 Bil. US$ See Full Stat Info
Consumers were willing to pay between 20 to 99% more for a 5-star rated product than fo... See Full Stat Info
The heaviest online spending day of 2006: $667 million See Full Stat Info
Products with 50+ reviews have a return rate that is half of those with fewer than five... See Full Stat Info


News / Press / Blogs Mentioning This Stat


There are no news articles listed.

Market Research Reports Mentioning / Related to this Stat / Figure


There are no reports listed.

Comment on this Stat


Edit | Back