% increase in purchase satisfaction and loyalty attributed to user reviews.



Stat: Reviews drive 21% higher purchase satisfaction and 18% higher loyalty. (Foresee Results Study, January 2007)

Stat Categories: Ecommerce Stats

Tags: product satisfaction product satisfaction,recommendations product satisfaction,recommendations,user reviews product satisfaction,recommendations,user reviews,ratings product satisfaction,recommendations,user reviews,ratings,product research

Years: 2007

Stat Source: Foresee Results Study, January 2007

Publisher (site that mentioned this stat): Bazaar Voice

Submitted By: Michael Raeford

Related Categories: None


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