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Two-thirds of loyalty members shopped online, and 41 percent ordered from a catalog or ... See Full Stat Loyalty Programs
Non-loyalty members primarily shopped at brick-and-mortar locations, while only 22 perc... See Full Stat Loyalty Programs
Loyalty program members accounted for 48 percent of holiday shoppers in the 2006. See Full Stat Loyalty Programs
Of an average total of 14.1 loyalty programs that each household has signed up for, onl... See Full Stat Loyalty Programs
792.8 million active memberships indicates that the rate of active membership is relati... See Full Stat Loyalty Programs
Despite a jump from 1.3 billion to 1.8 million total loyalty program memberships in the... See Full Stat Loyalty Programs
Seventy-three percent of customers who are enrolled in rewards programs say that they h... See Full Stat Loyalty Programs
Just under two-thirds of consumers (65 percent) say price is becoming more important th... See Full Stat Loyalty Programs
Consumer expectations regarding brand value went up 20 percent this year versus last. See Full Stat Loyalty Programs
The percentage of overall active memberships in the U.S. ? those memberships that demon... See Full Stat Loyalty Programs
Reward program members are 70 percent more likely to be word-of-mouth champions (define... See Full Stat Loyalty Programs
96% of people are currently a member of a reward scheme and 64% of people belong to thr... See Full Stat Loyalty Programs
From 2006 to 2008, U/S. loyalty program memberships increased from 1.341 billion to 1.8... See Full Stat Loyalty Programs
Nearly 90% of Americans participate in some type of rewards program, and most are enrol... See Full Stat Loyalty Programs
Reward program members who have redeemed for experiential rewards are 30% more likely t... See Full Stat Loyalty Programs
Actively participating reward program members are more than three times more likely to ... See Full Stat Loyalty Programs
68% of WOM champions in reward programs will recommend a program sponsor's brand within... See Full Stat Loyalty Programs
55% of reward program members are self-described WOM champions. See Full Stat Loyalty Programs
Reward program members are 70% more likely to be WOM champions (defined as those who ar... See Full Stat Loyalty Programs
Participation in loyalty programs - especially among younger adults - has risen 19% sin... See Full Stat Loyalty Programs
The average household in the United States is signed up for 14 loyalty programs, rangin... See Full Stat Loyalty Programs
In 2002, 32% of guests said that the loyalty program was a key factor in deciding where... See Full Stat Loyalty Programs
Trust is key to keeping customer loyalty because people are seeking out cheaper private... See Full Stat Loyalty Programs
Money off vouchers have also reached the top of the shopping list with the number of fr... See Full Stat Loyalty Programs
UK marketers are tentatively embracing Web 2.0 technologies, with 17% now saying that t... See Full Stat Loyalty Programs
57% of respondents have introduced new measures in the past 12 months to help build rel... See Full Stat Loyalty Programs
Reward redemption among the top nine airlines rose last year but only 8 percent of all ... See Full Stat Loyalty Programs
According to Web Flyer, there are 89 million members of airline frequent-flyer programs... See Full Stat Loyalty Programs
In the retail market, 73.7% of supermarket and grocery store respondents use face-to-fa... See Full Stat Loyalty Programs
53 percent of U.S. grocery customers are enrolled in loyalty programs. See Full Stat Loyalty Programs