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68% of customers in the UK and 61% of customers in France believe that customer service... See Full Stat Social Media
Facebook has over 1 billion active users See Full Stat Social Media
60% of customers feel companies have generally improved their response times over socia... See Full Stat Social Media
55% of businesses ignore customer feedback provided over social media See Full Stat Social Media
Half of companies surveyed respond to comments, regardless of whether they're positive,... See Full Stat Social Media
Over a third of online respondents who interact with brands on the Internet do so to co... See Full Stat Social Media
40% of the consumers who click the "like" button on a company's Facebook page do not th... See Full Stat Social Media
Customers who engage with companies over social media spend 20% to 40% more money with ... See Full Stat Social Media
17% of customers have used social media in the past year to get a customer service resp... See Full Stat Social Media
Nearly 1 in every 5 minutes spent online around the world is now spent on social networ... See Full Stat Social Media
Twitter has 140 million active users, who post a total of 340 million tweets every day See Full Stat Social Media
82% of the worlds online population is reached by social networking sites, representing... See Full Stat Social Media
By the end of 2012, more than 60% of Fortune 500 companies will "actively" engage custo... See Full Stat Social Media
In 2010, the Social Habit research found that just 47% of Twitter users actually sent t... See Full Stat Social Media
33% of Facebook users use a phone as their primary way to access Facebook See Full Stat Social Media
54% of Facebook members have used the social network via a phone. See Full Stat Social Media
In 2012, just 36% said that there was no influence See Full Stat Social Media
In 2011, 68% of Americans using social networks said that none of those networks had an... See Full Stat Social Media
The only group that is below average are 55+ Americans, and even 3 out of 10 of them ar... See Full Stat Social Media
From 2010 to 2012 the percentage of Americans following any brand on a social network h... See Full Stat Social Media
74% of Americans are unfamiliar with the concept of checking in to a location via mobil... See Full Stat Social Media
By 2016, there will be more than 300 billion apps downloaded annually, or more than 10 ... See Full Stat Mobile Industry
Smartphone users worldwide will download more than 45 billion apps this year, nearly tw... See Full Stat Mobile Industry
Apple's market share is the largest, considering its App Store accounts for 25 percent ... See Full Stat Mobile Industry
Apple's App Store to have more than 21 billion downloads in 2012, which is an increase ... See Full Stat Mobile Industry
In terms of the apps that consumers are buying, 90 percent of the paid-for downloads co... See Full Stat Mobile Industry
8% of people access the games from a mobile phone (source:?Digital Buzz Blog) See Full Stat Online Games Industry
44% earn over $50,000 per year See Full Stat Online Games Industry
79% have a college degree or better See Full Stat Online Games Industry
29% are Married with children See Full Stat Online Games Industry